Higher customer retention and reduced churn

It's a well-accepted fact that even a small decrease in churn can have a disproportionately large impact on a telecommunication company's bottom line.

As more and more sales, marketing and customer relationship departments adopt strategies aimed at reducing churn, it's more important than ever to stay ahead of the competition. IntentionDirect™ is a new technology that works to reduce churn rates alongside your current strategies

We provide seamless, real-time results.

• Significantly reduce customer churn without impacting existing operations
• Experience significant improvement within 30 days
• Enhance current retention strategies with innovative leading edge technology.

In a recent proof of concept with a leading telecommunications company IntentionDirect was able to reduce churn rates for Broadband customers by 8.5%. Please contact us for more details.

Lowering of churn rate through successive applications of the Intention Direct technology.

Download VortexDNA's August 2009 research report on churn and segmentation in telecommunications.